Giving feedback sometimes can be a challenging behaviour to apply as a leader when you don’t have a clear framework.

In this episode, I show you how to give feedback using four simple steps.

Key Points:

1. Position – Making sure that you position the conversation in right place and at the right place.

2. Action – Focus on the behaviour: What you heard them say and/or saw them do.

3. Impact – Share the impact that the action has on you the people or the situation.
    
4. Do/Don’t – You want to either encourage the action or ask how it can be changed. The best way is to ask a question.